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Frequently asked questions
Off the Record Tours follows the latest US Centers for Disease Control and Prevention guidelines for wearing masks and vaccinations. All guests must be fully vaccinated (2 shots & booster). All guests must wear masks in indoor areas (such as inside the Lincoln Memorial or Eastern Market) or crowded outdoor areas (such as the changing of the guard at the Tomb of the Unknown Soldier). All tours are private tours, so you feel more comfortable with people you know.
Due to COVID, we are offering easy rescheduling for any cancellation and full refunds in the event you need to cancel your booking 24 hours before the tour. Contact us as soon as you know you are unable to keep your reservation.
Currently, White House tours are suspended. When they resume contact your Senators and Congressperson (202-224-3121) as soon as you know when you will be in Washington to request tour tickets. Tickets are free but subject to cancellation depending on White House events. International visitors wishing to tour the White House should contact their embassy in Washington.
We get wet. Fortunately, we are waterproof. Tours go on as long as it is safe to do so. We recommend that you bring an umbrella for outside portions of tours. If there are extreme weather conditions such as a snowstorm, ice, lightning, flooding, etc. the tour will be rescheduled.
Washington is a great city for walking and you’ll appreciate it so much more by seeing it on foot. That means comfortable walking shoes are essential. Dress for the season. Be comfortable, not fashionable. This isn’t New York City.
Don’t let dehydration ruin your vacation. Drinking plenty of water is important. Please bring a bottle of water. Often we will be in areas without water fountains or shops. Also, it’s good to have sunscreen, a hat, and sunglasses along.
Tips for the tour guide are not included in the price. They are never expected but always appreciated.